Employment Pass Translation Services Singapore

Translation alone does not change recognition status, but it removes one big barrier — the language one. Without a certified English copy, MOM cannot even start verifying your university. A clean translation plus, where needed, a verification report from agencies like Dataflow or WES gives the officer everything to score your COMPASS qualification points properly. We can also flag university name spelling carefully so MOM can cross-check against their internal list.

When you are close to the salary cut-off, every figure on the payslip matters. Our translators copy each line item exactly as it appears — base pay, allowances, bonus, deductions — without rounding or merging. We also add a short note explaining local payroll terms like "13th month" or housing allowance so the MOM officer reading it understands the full picture. No translator on our side ever changes or interprets a salary number; the figures stay as the original record shows them.

You can send directly to us — there is no rule that translation must route through your agent. Many EP applicants prefer this because it saves a layer of back-and-forth. We translate, send you the certified copy, and you pass it along to your agent yourself. If your agent has a billing arrangement with us, we can also send the invoice on their account while still keeping you in the communication loop. Either way works.

A translator's job is to carry the meaning across, not to rewrite the original tone in your favour. We do not polish casual wording into formal English — that would misrepresent the source document and could land you in trouble during MOM verification. What we do is translate faithfully and accurately, so the officer sees exactly what the original says. If you feel the letter itself is too informal, the right step is to ask your previous employer for a fresh, properly worded reference — then send that to us for translation.

The translator declaration block carries our agency name and credentials — not your employer's. Whether your EP is being filed by a company sponsor, a recruitment agent or you yourself, the certification block stays the same. What changes is only the document content, which describes your background. Self-sponsored applicants get the exact same MOM-acceptable certified output as company-sponsored applicants. The declaration is about who translated the file, not who is hiring you.

If MOM did not flag the translation itself in the rejection, you can reuse the same certified copies for your appeal — no need to pay again. If MOM specifically raised a translation-related issue, send us their rejection note. We update only the flagged points and reissue a fresh certified copy at no extra charge, since post-delivery fixes for our own work are part of the service. EP rejections are often tied to salary, COMPASS score or quota, not translation — so most applicants reuse our files for appeal without changes.

Yes. If you already used us for your EP papers, your spouse's marriage certificate and children's birth certificates qualify for our family bundle rate — usually around 15 to 20 percent off the single-document price. Even if your original EP translations were done elsewhere, we still apply a family bundle discount when you send more than two documents in one order. Mention your earlier EP order reference and we will apply the discount automatically.

For renewal, MOM looks at your current employment terms — so an old contract translation no longer matches reality. You will need a fresh certified copy of the latest contract and recent payslips. Your old educational and reference translations still work, since those facts have not changed. If your renewal is approaching, send only the updated documents to us; we keep your earlier file on record for one year and can match the new translation style to the existing set for visual consistency.