Medical Translation Services Singapore

We understand why people ask, and the answer has to be no. We put the report into clear English so a doctor can read it properly. What a finding means for your father, whether it is serious, and what should happen next are medical questions, and answering them would be guessing with somebody's health. Take the translated file to his doctor. That is exactly what it is for, and it usually makes the appointment far more useful.

No, and you should be glad we refuse. Converting a value is a clinical judgement, not a language one, and doing it wrong moves a number in a direction nobody notices until later. What we do instead is carry the value, the unit and the reference range across exactly as printed. A doctor reading that has everything needed to interpret it correctly, which is the safest arrangement for everybody.

We keep the brand name exactly as printed and add the generic name in brackets beside it. Swapping in the local brand would be prescribing, which no translator is allowed to do, and two brands that look similar are not always the same strength. With both names on the page, the pharmacist or doctor here can match it properly and make that decision themselves.

Handwritten notes are ordinary work here, and most of it is readable to somebody used to clinical shorthand. Where a word genuinely is not, it is marked unclear with its position noted, and never filled in from context. That matters more in medicine than anywhere else, because a guessed drug name or a guessed number is worse than a gap. Where the unclear part looks important, we tell you so you can ask the issuing clinic for a typed copy.

Most insurers take a certified translation with our signed declaration and stamp. A few ask for it notarised, and one or two want the bills translated as well as the medical report, which people often forget until the claim is queried. Ask your claims officer for their requirement in writing and forward it to us. That one email decides the level, and it is the cheapest way to avoid a second round.

On a consent form, we think it is worth it, and your ethics committee may require it anyway. A second translator who has not seen the original turns our version back, and the two are compared line by line. It costs more and adds days, so it is not worth doing on a discharge summary. On text where a participant is agreeing to something they cannot easily undo, it is money well spent.

Two people, the translator and the checker, and we will give you both names if you ask. Nothing is passed to outside help and nothing is pasted into a free online tool, where text can end up stored on a server you have no control over. Send your own confidentiality form and we sign it. Ask in writing and we delete the file after delivery, then confirm the date it was done.

A short report can often be back the same day. Message us on WhatsApp rather than emailing, so it is seen straight away, and send the pages that matter most first. If the whole history is fifty pages, tell us which admission the hospital actually needs and we start there. Where a notary stamp is also wanted, say so now, because that part sits in somebody else's diary and we will not promise what we cannot control.