Audio and Video Transcription Services in Singapore
Need a recording turned into text you can search, quote or file? Our human typists transcribe meetings, interviews, calls, webinars and voice notes in English, Mandarin, Malay, Tamil and other languages. Every transcript is checked by a second person, unclear words are marked with a time code instead of guessed, and recordings in another language can be transcribed and then translated into English. Companies can ask for an NDA before we open a single file.
Quick answer: Transcription starts from S$3 per audio minute. Short recordings are usually ready in 24 hours, and long ones in 2 to 4 working days. It is for law firms, HR teams, hospitals and researchers, insurers, companies and individuals. Recording in another language? Transcript plus English translation is quoted per minute plus per word. Short, urgent clip? Send it before 11am on a weekday and ask about same-day delivery.
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Which Type of Transcript Do You Need?
The right style depends on what you will do with the text. Minutes and reports need card 1. Interviews, research and anything that may be checked word for word need card 2. A recording that is not in English needs card 3.
1. Clean Verbatim
- What you get: Every point the speakers make, with "um", "ah", false starts and repeats taken out. Speaker labels included.
- Used for: Meeting and board minutes, webinars, podcasts, training videos and reports.
- Time: 24 hours for short audio, 2 to 4 working days for long recordings.
- From: S$3 per audio minute.
2. Full Verbatim With Timestamps
- What you get: Every word as spoken, including fillers, pauses, laughter and cross-talk, with a time code at each speaker change or at set intervals. Subtitle files (SRT or VTT) are available.
- Used for: HR investigation interviews, research interviews and focus groups, insurer recorded statements, and video subtitles.
- Time: 2 to 4 working days for most files.
- From: S$3 per audio minute; subtitle package from S$5 per minute.
3. Transcript Plus Translation
- What you get: A transcript in the original language, then an English translation, set side by side with matching time codes.
- Used for: Mandarin, Malay, Tamil, Indonesian, Thai, Japanese or Korean recordings for companies, insurers and families.
- Time: Usually 2 to 5 working days, depending on length and language.
- From: Per-minute transcription plus a per-word translation quote.
One thing we will always tell you straight
No transcriber can type what a recording does not clearly hold. If two people talk over each other, or the phone was in a pocket, we mark the gap as [inaudible 00:04:12] and tell you, instead of filling it with a guess that could mislead you later. We also do not call a transcript "court-accepted": a court or tribunal decides what it accepts. What we promise is a careful human transcript, checked by a second person, with every doubt shown on the page. Send a 2-minute test clip first if you are unsure about the sound quality.
Transcription and Translation in English, Mandarin, Malay, Tamil and More
Most recordings we receive are in English, including Singapore English with local words and accents; Mandarin (often mixed with English or a dialect), transcribed in Chinese characters and translated into English; Malay and Indonesian; Tamil; Thai and Vietnamese; Japanese and Korean; and Cantonese, Burmese, Tagalog and Arabic.
Also: Arabic, and other languages and dialects on request
We match each file with a native-speaker typist for the accent or dialect. Mixed-language recordings are transcribed as spoken, with the other language marked and translated. Rarer languages and dialects may cost more and take longer, so tell us the language and we confirm both before we start.
Recordings and File Types We Transcribe
Send the file as it is. You do not need to convert or cut it. What you get back: DOCX, PDF or TXT, with SRT or VTT for subtitles. Speaker labels, time codes and [inaudible] marks are set the way you choose.
Audio
MP3, WAV, M4A, AAC, AMR, OGG, FLAC and WMA.
Video
MP4, MOV, MKV, WMV, AVI, WEBM and FLV.
Meeting Recordings
Zoom, Microsoft Teams, Google Meet and Webex exports.
Phone and Chat Audio
WhatsApp, Telegram and WeChat voice notes and call recordings.
Long Files and Batches
A series of interviews or a full-day event. We keep one typist team and one word list for the whole batch.
Part of a File Only
Tell us the start and end times, for example "0:00 to 0:21", and we transcribe just that part.
How to Get Your Recording Transcribed in 4 Steps
Four steps, from your upload to a checked transcript.
NDA and secure upload
Companies can sign an NDA with us first. Then upload the file through our secure link, or send it on WhatsApp if it is small. Tell us the style (clean or full verbatim), the language and the deadline.
Fixed quote
We listen to the file and reply within an hour with a fixed price based on the audio length, style and language. Poor sound? Send a 2-minute test clip first, free of charge.
Transcription and second check
A native-speaker typist transcribes the file. A second person checks names, numbers, terms and speaker labels against the audio, and marks any word that cannot be heard clearly.
Delivery and deletion
You get the transcript in DOCX, PDF, TXT, SRT or VTT. Two rounds of small edits are free. We delete your files on request and confirm it in writing.
Why Companies Trust Us With Their Recordings
What you get with every recording we transcribe.
The Right Typist for the Subject
HR, medical, insurance and business files go to a typist who knows the terms. We do not claim credentials we cannot show.
A Second Check of Names, Numbers and Terms
Every transcript is checked against the audio by a second person. For long jobs, we keep a word list so names and terms are spelled the same way in every file.
Confidential by Default
NDA on request, secure upload links, files deleted on request with written confirmation, and no public AI tools for your recordings.
Honest Timelines
Short audio in 24 hours, long recordings in 2 to 4 working days. If your deadline is too tight for a careful job, we tell you on day one.
A Typical Job: A Short Mandarin and English Video Transcribed Word for Word, With Speakers Labelled
A client sends a short phone video. Two people are arguing in Mandarin, with a few English words and a third voice in the background. The client needs only the first 21 seconds, word for word, with each speaker labelled.
Video Transcription and Translation
Chinese Transcript
Transcribed in Chinese characters exactly as spoken, with each speaker labelled, English words kept as they were, and time codes.
What the client needed
Short phone video needed word for word
- Only the first 21 seconds, word for word, with each speaker labelled.
- The video slowed to 0.75 speed so every word could be heard.
What we did
Transcript, translation and a second check
- Our Mandarin typist transcribes the clip in Chinese characters exactly as spoken.
- Each speaker is labelled, and the English words are kept as they were.
- Time codes are added.
- A second linguist translates it into English line by line and checks it against the audio.
- For court use, the final set goes through our legal transcription route.
How Much Do Transcription Services Cost in Singapore?
Transcription is priced per audio minute, by style and language. You get a fixed price before we start. Many files or a monthly volume? Send them together for one bundled quote with an itemised breakdown.
Transcription
1-4 daysper audio minute, English, clean or full verbatim
- Human typist plus a second check
- Speaker labels and time codes
- DOCX, PDF or TXT
Subtitles or Transcript Plus Translation
2-5 dayssubtitle package; translation added per word
- SRT or VTT files timed to your video
- Mandarin, Malay, Tamil and other languages translated into English
- Short written documents that go with the file: from S$40 a page
Urgent, Certified or Notarised
Same day*Extra step
- *Same-day delivery for short clips sent before 11am on a weekday
- Court or tribunal transcript: from S$8 a minute on our legal transcription page
- For use abroad: notarised and authenticated by SAL (S$75 notarial certificate + S$87.20 SAL fee), 3 to 7 working days
Worked example: a 45-minute HR investigation interview. Full verbatim transcript, 3 speakers, time codes every speaker change: 45 minutes × S$3 = S$135. Second check of names, dates and terms: included. Delivery in DOCX and PDF, files deleted on request: included. Total: from S$135, usually ready in 2 to 4 working days. If 10 minutes are in Mandarin, those minutes are transcribed in Chinese and translated into English, and your quote shows that line separately. English, Mandarin, Malay and Tamil are standard for us. Rare languages, strong dialects, poor sound and many overlapping speakers may cost more or take longer, and we tell you before we start.
What Clients Say
Read what our clients say about our service.
Real Client Experiences
Swipe to read more success stories
Clear Audio to Perfect Text
"From the first message, I felt they understood my need. I sent a long interview recording. Their audio transcription service Singapore team delivered clean and neat text. No missing lines...."
Fast Help for My Podcast
"After uploading my podcast file, I received proper written content very quickly. The transcription company in Singapore kept all speaker names correct. Spelling was accurate. The format was simple. It..."
Good Support and Clean Formatting
"During my research project, I needed recorded discussion typing service. Their Singapore transcription team handled background noise well. The final document looked organized and clear. They replied politely to my..."
Meeting Notes Done Right
"Because my company meeting was long, I was worried about errors. The business transcription service in Singapore delivered proper written notes. All speakers were separated clearly. No confusion at all...."
Helpful for University Work
"Sending my lecture audio was easy. The transcription services Singapore team converted every word carefully. Even technical terms were typed correctly. The file layout was simple and readable. This helped..."
Accurate Voice to Text Service
"My seminar recording had many speakers. Still, the Singapore audio typing service managed it well. They marked each person clearly. The transcript was clean and ready to print. I did..."
Reliable and Neat Transcript
"Trust built quickly after I saw the final document. The professional transcription Singapore team followed my formatting request exactly. Even timestamps were added properly. Communication stayed clear from start to..."
Clean Transcript for Training
"Sharing my training session recording felt safe. The Singapore transcription provider delivered readable text with correct spacing. They corrected unclear audio smartly. I could directly send it to staff. The..."
Well Managed Interview Text
"Unlike other services I tried before, this transcription agency in Singapore gave proper structure. Paragraphs were short. Grammar looked correct. The final transcript matched my audio fully. I am glad..."
Smooth and Stress Free
"Booking the voice transcription Singapore service was simple. I received regular updates. The converted text came without spelling issues. Everything looked natural and easy to understand. I felt relaxed throughout..."
Other Services and Guides for Your Recordings
A recording often comes with chats, letters or reports to translate. We run the set as one job, with one word list.
Helpful guides
Many Files? One Bundled Quote
Send them together for one bundled quote with an itemised breakdown.
Common Questions About Transcription Services in Singapore
Short, direct answers to the questions clients ask us most.
FAQ Group
Will a court, insurer or government office accept your transcript?
Insurers, employers and most offices accept our checked transcript with a signed statement of accuracy on request. A court or tribunal decides for itself what it accepts. For court or tribunal use, choose our legal transcription service: we add a certified translation and, where needed, the transcriber's or translator's affidavit.
How much does transcription cost in Singapore?
Transcription starts from S$3 per audio minute and subtitles from S$5 a minute. A recording in another language is transcribed and then translated, quoted per minute plus per word. Short written documents cost from S$40 a page. Send the file and you get a fixed, itemised price within an hour.
Do I need notarisation, SAL or an affidavit for my transcript?
Usually not. Business, HR and research transcripts need none of these. A Singapore court may need a sworn affidavit (from S$250), which our legal transcription service arranges. Only a transcript going abroad needs a Notary Public and SAL: S$75 for the notarial certificate plus the S$87.20 SAL fee, usually 3 to 7 working days.
My deadline is very close. How fast can you transcribe?
Short audio is usually ready in 24 hours, and long recordings in 2 to 4 working days. A short clip sent before 11am on a weekday can often be done the same day. Message us on WhatsApp with the length and your deadline, and we tell you honestly whether it can be done well in time.
What format do I get, and do you need the original recording?
Send the original file if you can, because copies and screen recordings lose sound quality. You get the transcript in DOCX, PDF or TXT, or SRT and VTT for subtitles. A signed PDF with a statement of accuracy is available on request, and a paper copy can be couriered for a small fee.
Do you sign an NDA, and what happens to my files after the job?
Yes. Companies can sign an NDA with us before we open any file. Files move through secure links and are used only for your order, under Singapore's PDPA. We keep them for 30 days in case you need edits, or delete them sooner on request and confirm it in writing. We do not put your recordings into public AI tools.
Do you use AI or automatic transcription?
Your transcript is typed and checked by people. Free AI tools often miss Singapore accents, mixed Mandarin and English, and names, and they upload your audio to outside servers. If you already have an automatic transcript, we can correct it against the audio instead; the quote depends on how much needs fixing.
We have regular recordings. Can you keep the same team and invoice monthly?
Yes. For ongoing work we keep the same typist and reviewer, and a shared word list of names, products and terms, so every file reads the same way. Volume rates and monthly invoicing are available for companies. Tell us your usual hours per month.
What if the audio is poor or the speakers talk over each other?
We mark any part that cannot be heard clearly as [inaudible] with its time code, instead of guessing. Send a 2-minute test clip first, free, and we tell you how much of the file is usable before you pay. Heavy accents and dialects go to a native-speaker typist.
Can you hide names and personal details in the transcript?
Yes. We can remove or replace names, phone numbers, NRIC numbers and addresses, which helps with research ethics rules and PDPA. For research, speakers can be coded as P1, P2 and so on. Tell us what to redact before we start.
Get Your Recording Transcribed by People Who Check Every Word
Upload your file, tell us the style, language and deadline, and get a fixed price within an hour.