Transcription Services in Singapore

That is fine. We always pick a typist who is a native speaker of that accent or dialect. So if your audio has heavy Indian English, strong Mandarin from a small town in China, or Filipino-Tagalog mix — we have a person who hears that voice clearly every day. No guessing, no wrong words from accent confusion.

Yes, just tell us when. By default we keep the file for 30 days in case you need a small change or a fresh copy. After that, we delete it. If your audio is very sensitive — court evidence or company secrets — we can delete it the same day after delivery and send you a written confirmation that the file is wiped from our system.

No problem. We use simple labels — Speaker 1, Speaker 2, Speaker 3. Same voice always stays the same speaker through the full file. If you tell us a name later, we can update the labels in seconds. For research interviews, we use codes like P1, P2, P3 so the data stays anonymous for your study.

We never guess. If a part is too noisy or too soft to hear, we mark it as [inaudible] with the exact time code so you know which second is unclear. This is the safe and proper way — guessing a word can change the meaning of a sentence, and in court or research that is a big problem. You can listen to that second and tell us, or leave it as marked.

Yes. We offer a redaction service — names, phone numbers, NRIC, addresses, account numbers, or any private data can be blacked out or replaced with [REDACTED] in the final file. Just tell us what to hide before we start. Useful for HR cases, customer call audio shared with vendors, and research data that needs to be anonymous.

Yes. For big jobs of 10 hours or more, we transcribe a 5-minute sample of your audio first and send it to you. You check the style, accuracy, speaker labels, and format. If you are happy, we move forward with the full job. If you want changes, we adjust. This way no surprise on the final delivery.

Two rounds of small edits are free. Spelling fix, speaker name update, format change, time code shift — all included. If you want full rewrite or a completely new style, we quote that as fresh work. Most of our jobs need zero changes after delivery, but the free edit option is there as a safety net.

Yes. Phone call audio, hidden mic recordings, busy market field interviews, traffic noise in the background — we have handled all of it. The price may be a bit higher because the typist has to listen many times to catch every word, but the final text comes out clean. Send us a 2-minute test clip and we will tell you if the file is usable before you pay.

Yes, when you order our Certified Transcription option. The transcript comes with our company stamp, the typist's declaration, and a signature page that confirms the text matches the audio word for word. Singapore courts, insurance firms, and police bodies have accepted our certified transcripts many times. Tell us in advance that the file is for court use so we can prepare the right format.

Yes. For weekly podcasts, monthly board meetings, ongoing court hearings, or any long-term project, we lock the same typist and reviewer team for you. This way style, format, speaker tags, and even how technical words are spelled stay the same across every file. You feel the difference — every new transcript reads like the last one.